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  • What are the available payment methods?

    You can pay your order with the following payment methods:



    Visa Card


    American Express

  • Did you receive my return?

    Once we have received your shipment, we will process the return as soon as possible. It takes a maximum of two working days to start processing your return. Once it is processed in our warehouse, we will start with the refund or store credit process. We will send you an email once this is finished.

  • Can I cancel my order?
    Should your order have not been processed yet, we can cancel for you. You should contact our customer department about this ( or +31 (0)6 46056281). Please keep your order number close for a quick process.
  • Secure payments
    Your payment is processed securely. We use a secured internet connection once you are at our virtual checkout. Then other would not be able to sneak a peek. This secured connection is called SSL and can be recognized by the green lock icon in your browser.
  • I have changed my mind. Is it still possible to modify my order?

    In order to process all orders quickly, we immediately send all orders to our warehouse to be picked, packaged and shipped. Once your order has been paid and processed, it is no longer possible to change the order.

    If you wish to cancel your order, please contact our customer support immediately. We will look into the status of your order and if it hasn’t been picked yet, we are usually able to cancel it for you.

    If it’s no longer possible to cancel or change the order? Please refuse the package at the door upon delivery. It will then be returned to our warehouse at our expense. Once the return has been processed in our warehouse, we will get in touch with you for your preferred solution.